Remote Support
This is the quickest way to receive service for your computer(s), as seen on TV from other tech companies. Instead of a technician going to your location to resolve an issue, it can be done remotely through software on your computer. This is the most efficient way of providing service. The only requirement is having high speed Internet access for the computer(s) that need to be worked on.
Some of the tasks that can be completed remotely include:
- Resolving application errors
- Installing printers
- Virus removal
- Data backup
- Installations of applications
- Preventive maintenance
- Windows updates
- Application updates
- Training